Delivery

Postage costs

FREE 1ST CLASS SHIPPING for all orders within the UK 

Order Before 3pm for Same Day Posting

Guaranteed by 1pm Next Day Royal Mail  (Monday to Friday) - £7.25

Next day Saturday Delivery Guaranteed by 1pm  £10.74 

EU

International Tracked and Signed For (normally 5-10 days) - £8.10

 

Full Delivery Terms

Delivery is free for all orders within the UK.

All orders are sent out the same day.  The last order is placed at 3pm for same day delivery. Any order placed after that time will be sent out the next day.

Delivery is free within the UK,  first class Royal Mail postage.  Tablets and powder are sent out in letter box friendly packaging.  Glass bottles are small parcels. They should arrive the next day but to guarantee an order arrives the next day you would have to pay the additional fee of £7.25.

If you require a bottle with next day delivery please tick this option at the checkout and it will be delivered with Royal Mail.

We will process all orders within 1 working day before 3pm. Where there is a delay in the supply of goods, we will advise you as soon as practicable.

  • Orders will be sent to the delivery address that you have submitted on your order form. We cannot be held responsible if that delivery address is incorrect. If you need to change the address after placing the order please email us and we will try to help if it has not already left our office.
  • Please note that we cannot deliver to PO boxes.  There are some delivery restrictions on where we can deliver and these will be given to you on request.
  • We will deliver the goods following the delivery option selected by you during the order process. Any delivery time scales quoted to you are indicative only. Whilst we use only reputable delivery companies we cannot be held responsible for any discrepancies in their services.  We have very few problems but if your order does not reach you for any reason then please do get in touch and we will help.
  • All orders are processed Monday to Friday, the cut off point is 3pm for that day's post.  We send all post out 1st Class Royal Mail often with a signature required.  If you prefer not to sign for your parcel please advise us by emailing support@pureandme.com  If you require a product guaranteed the next day please purchase next day delivery at the check out. 
  • Delivery within the EU all are sent out tracked and requiring a signature.  For orders over £100 please contact us before placing the order for postage rates.  Royal Mail aim for delivery within 2 to 5 working days. 
  • International Delivery all are sent out tracked and requiring a signature.  For orders over £100 please contact us before placing the order for postage rates.  Royal Mail aim for delivery within 5 to 7 working days. Please note you may have to pay customs/excise fees on your order which we are not liable for. 
  • Please get in touch with us at support@pureandme.com if you have any questions we are here to help you.