Privacy

Pure and Me Ltd (“We”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Pure and Me Limited 15-17 Lawn Avenue, Stourbridge, West Midlands DY8 3UR.

This privacy notice discloses the privacy practices for www.pureandme.com, Pure and Me Limited. This privacy notice applies solely to information collected by this web site.

1. Information collection, use and sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request, e.g. to ship products and to stay in touch with our latest news.

2. Your access to and control over information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

3. Security

Pure and Me collects information that is necessary only to process an order. All orders are processed through PayPal and Stripe. All account information collected on this web site is stored on PayPal’s and Stripe’s secure site and is not available to Pure and Me computers, other than shipping and email information.

Your information collected for PayPal’s and Stripe’s secure online payment system is governed by the PayPal Privacy Policy and Stripe’s Privacy Policy. PayPal and Stripe requests information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used by PayPal and Stripe for billing purposes and to fill your orders. If they have trouble processing an order, they will use this information to contact you by email.

4. Links

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

5. Cookies

Cookies are small text files placed on your computer when you browse a website. The Pure and Me website uses cookies in a general way to help us to understand how our website is used and also to improve the user experience. With the exception of storing your login email in a cookie to enable you to login more easily next time we do not use data from which you can be individually identified.

Our website occasionally makes use of “embedded services” such as Facebook and Twitter. These third party services may also save cookies on your computer whilst you use our website. We have no control over these cookies and you should seek advice from these services if you wish to understand more about how they use cookies.

You may wish to visit www.aboutcookies.org which contains comprehensive information on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

The table below sets out what cookies we use and why:

Cookie Brief description
__utma Google Analytics cookie
__utmb Google Analytics cookie
__utmc Google Analytics cookie
__utmz Google Analytics cookie
dvsess Saves your session settings, basket and enables you to login
_csrff Used to protect data posted in forms on this website

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@pureandme.com